Legal Agreement

Terms & Conditions

A simple, plain-language agreement between you and Tortox. By using our site or buying our products, you agree to these rules.

📅Last updated: 10 July 2026

You are welcome to browse our website and look at our products for your own personal use. However, you cannot:

  • Copy our text, logos, product designs, or photos to use for your own business.
  • Use automated software (like bots or scrapers) to steal data from our site.
  • Use our website to do anything illegal or to harm our online systems.

At Tortox, we do our very best to make sure all product descriptions, technical specs, and prices are completely accurate. However, mistakes can sometimes happen.

  • We cannot guarantee that everything on the site is 100% error-free.
  • We have the right to change our prices, update product details, or stop selling any item at any time without notice.

We want you to be completely happy with your hardware. Tortox offers a limited warranty on our products against manufacturing defects under normal use:

What is covered:If your product has a factory defect or stops working correctly during its warranty period, we will repair or replace it.
What is NOT covered:This warranty does not cover damage caused by accidents, improper installation, physical abuse, or modifying the hardware outside of its intended use.
How to get help:To make a warranty claim, you must contact our support team first to get a Return Merchandise Authorization (RMA) number. Please do not ship products back to us without contacting us first. You will need to show a valid proof of purchase.

Sometimes we might link to other websites (like social media pages or partner sites). We do not control those websites, so Tortox is not responsible for their content, security, or what happens when you visit them.

We work hard to keep this website safe, secure, and running smoothly. However, we provide the site "as is."

  • We cannot promise the website will never have glitches or downtime.
  • Tortox is not responsible for any computer compatibility issues, loss of data, or damage to your other hardware components that might happen while using our website or installing our products.

Every now and then, we might update these terms to reflect changes in our business or new laws. When we update this page, the new rules take effect immediately. By continuing to use our site, you agree to the updated rules.

If you have any questions about these terms, or if you need to start a warranty claim, please contact the Tortox support team directly:

Or you can approach our Distributors/Resellers to get in touch with us!

Still have questions?

Our support team is here to help. Reach out anytime.

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